We strive to provide our guests with an exceptionally clean, safe, and friendly hotel experience. The following Policy/House Rules have been established based on industry standards, management and operational procedures, and our personal experience of owning and operating the Frederick Stearns House. These Policy/House Rules are considered a part of our reservation agreement with you. As our guest, by reading and signing your registration you are agreeing to abide by all of our Policy/House Rules, terms and conditions, and procedures. These Policy/House Rules are presented here to help promote our guests’ safety and enjoyment and to ensure that each guest is aware of the understandings between Frederick Stearns House and the guest. Our Policy/House Rules may change from time to time, so please check back often.
All reservations must be guaranteed with a valid major credit card. Guests must be 18 years and older. We accept Visa, Master Card, American Express, and Discover Card. We do not charge your credit card at the time you make your reservations. Your credit card guarantees your reservations. Please make sure to receive a reservation confirmation when you make a reservation. Reservations must be cancelled 21 days prior to your arrival date, in order to avoid being charged for your booking plus tax & cancellation fee. Reservations will be held until 11:00 a.m. the morning following your scheduled arrival date. If you have not checked in by that time, your booking plus tax will be charged to your credit card and the balance of your reservations will be cancelled. Frederick Stearns House is not responsible for weather conditions, personal emergencies, or schedule changes.
Smoking of any kind is prohibited at Frederick Stearns House. Tobacco products, electronic cigarettes, and drugs are prohibited throughout our entire House. We have a courtyard available for the use of tobacco products only. In the case of a violation to this smoking rule, the Fredericks Stearns House reserves the right to impose on the guest, the penalties of $1000 for smoking in the guest rooms or any other rooms of the House. The $1000 fine will be charged to the violator's card on file the same day of violation.
Food and beverages are allowed only in the dining areas and bottom floor. Food and beverages except for water are prohibited in our guest rooms and living rooms.
The guest is prohibited to keep, bring, store, use dangerous objects or materials that could endanger the House and all occupants. Illegal activity of any sort is not allowed around, on & in the property. It is forbidden to bring or store firearms, other types of weapons in the premises.
The House is not responsible for the lost items of the guest that have not been placed in the safe provided to the guest.
Video surveillance cameras monitor the territory of the House. All information is recorded on digital media and stored. Video surveillance is carried out to ensure the safety of our guest, their property, as well as the property of the House. By signing the guest check-in form, the resident takes note and does not object to the fact of using the security system in the public areas of the House.
Outside guests not registered with the House are not permitted, unless permission is given by management.
Well behaved children of all ages are welcomed. Children aged 12 and under stay for free when sharing a room with one or more paying adult(s), using existing bedding. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise them at all times for safety reasons, please do not leave children unattended in guest rooms or allow them to roam the house property unsupervised.
Please refrain from excessive noise levels at any time of your stay. Quiet time is at 11 PM - 8 AM.
In case of loss or damage of property, the guest must compensate the damage according to the price for loss and damage of the property, as well as such labor needed. The guest is also responsible for all the actions of its visitors in the House and the damage caused to the property by their visitors. The Frederick Stearns House reserves the right to debit any amount from the guest’s credit card, equal to the value of the damage caused to this property and all labor required to clean, fix, replace the property.
We ask our guests to please have the key returned to the front desk on or before 11AM. If the guests Fails to check out at this time the House has the right to charge the guest a half day room rental fee. Later check out times can be granted but not always available.
Frederick Stearns House is privately owned and operated. We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws Frederick Stearns House has a zero tolerance policy in which we will refuse to admit or refuse service or accommodation in our hotel or may remove a person, without refund, who refuses to abide by the reasonable standards and policies established by the State of Michigan and the owners for the operation and management of the Frederick Stearns House. Frederick Stearns House will refuse service or evict a guest: for refusal or failure to pay for accommodations, is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other guests or is not in compliance with state liquor laws; acts in a disorderly fashion as to disturb the peace of other guests; is unable to properly supervise their children at all times, seeks to use the house for an unlawful purpose; seeks to bring into the house: an unlawfully possessed firearm; or something, including an explosive or hazardous or toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to house property or guests; causes or permits persons to exceed the maximum allowable occupancy of room, refuses to abide by the reasonable standards or policies established by Frederick Stearns House Historic Inn & Dance Studio.
If a discovery of a forgotten item/s is made, the House shall immediately notify the owner if known. Forgotten items are stored in the House for six months. If the guest has not picked up the item or set up proper actions to receive the item within this time frame. This item then becomes House property, giving us the right to utilize, dispose of or make the appropriate action needed.
The Frederick Stearns House complies with the rules of confidentiality. The house may request personal information of the guest, which includes guest's name and contact information, date of birth, credit card details, check-in and check-out dates.